Last Updated: October 23, 2025
How Can We Help?
Get the support you need for our Shopify apps. We’re here to help you succeed!
📬 Contact Information
9:00 AM – 6:00 PM EST
📚 Documentation & Guides
Learn how to install, configure, and get the most out of our apps.
🚀 Getting Started
Collection Grid Carousel – Quick Start
- Install the App: Find our app in the Shopify App Store and click “Install”
- Add to Your Theme: Go to Online Store → Themes → Customize
- Add Section: Navigate to a collection page and add the “Collection Category Grid” section
- Configure: Upload images, add headings, and set links for each category
- Customize Layout: Choose between Grid or Horizontal Scroll on mobile
- Save & Publish: Save your changes and view your beautiful new category grid!
Need help? Check our documentation or email us!
❓ Frequently Asked Questions
How do I install Collection Grid Carousel?
You can install our app directly from the Shopify App Store. Search for “Collection Grid Carousel” and click install. Once installed, you can add it to your theme through the theme customizer under Online Store → Themes → Customize.
Is the app compatible with my theme?
Yes! Collection Grid Carousel is a theme app extension that works with all Shopify themes (Online Store 2.0). It integrates seamlessly with your existing theme without requiring any code changes.
How do I enable horizontal scroll on mobile?
In the theme customizer, click on the Collection Grid Carousel section. Look for the “Mobile Layout” setting and select “Horizontal Scroll”. Your categories will now be swipeable on mobile devices, just like Adidas and other major brands!
Can I add more than 6 categories?
Currently, the app supports up to 6 categories per section. However, you can add multiple Collection Grid Carousel sections to your page if you need more categories. We’re also working on adding support for unlimited categories in a future update!
How do I change the number of columns on desktop?
In the section settings, you’ll find a “Number of columns on desktop” slider. You can choose between 2 to 6 columns depending on your design preferences and the number of categories you want to display.
Does the app slow down my store?
No! Collection Grid Carousel is built with performance in mind. It uses pure CSS for the horizontal scroll feature (no JavaScript), lazy loading for images, and follows Shopify’s best practices for theme app extensions. Your store speed won’t be affected.
Can I customize the colors and styling?
The app inherits your theme’s colors and styling by default for seamless integration. For advanced customization, you can add custom CSS through your theme’s custom CSS section. Contact us if you need help with specific styling!
What happens if I uninstall the app?
If you uninstall the app, the Collection Grid Carousel sections will be removed from your theme. Your store data remains safe, and we’ll delete your app data within 30 days as per our Privacy Policy.
Do you offer refunds?
Currently, Collection Grid Carousel is free to use! We’re focused on providing value to Shopify merchants. If we introduce paid features in the future, we’ll have a clear refund policy.
How do I report a bug or request a feature?
We’d love to hear from you! Email us at support@anergy.edu.pl with details about the bug or your feature request. You can also open an issue on our GitHub repository.
🔧 Troubleshooting
Images not displaying correctly?
- Make sure your images are at least 600px wide for best quality
- Recommended aspect ratio: 4:5 (portrait) or 1:1 (square)
- Try re-uploading the image if it appears distorted
- Clear your browser cache and refresh the page
Horizontal scroll not working on mobile?
- Verify “Mobile Layout” is set to “Horizontal Scroll” in settings
- Make sure you have at least 3 categories added (scroll needs multiple items)
- Test on an actual mobile device (desktop browser mobile view may not work perfectly)
- Check if your theme has conflicting CSS
Section not appearing in theme customizer?
- Make sure the app is properly installed
- Refresh the theme customizer page
- Your theme must support Online Store 2.0 (most modern themes do)
- Try re-installing the app if the issue persists
Still having issues? Contact us at support@anergy.edu.pl with:
- A description of the problem
- Screenshots or screen recording (if possible)
- Your store URL
- Browser and device you’re using
💡 Feature Requests
We’re constantly improving our apps based on your feedback! Here’s how to request a feature:
- Email Us: Send your feature idea to support@anergy.edu.pl
- GitHub: Open a feature request on our GitHub repository
- Be Specific: Explain what you want and why it would be helpful
- Share Examples: If possible, share examples or mockups
Upcoming Features (Roadmap)
- ✅ Horizontal scroll carousel (Released in v2.0!)
- 🔄 Unlimited categories support
- 🔄 Product count display per category
- 🔄 Sale badge/label support
- 🔄 Video background support
- 🔄 Multiple animation options
- 🔄 Analytics integration
📖 Additional Resources
Community & Learning
- GitHub Repository: View source code and contribute
- YouTube Channel: Coming soon – Video tutorials and guides
- Blog: Read our latest articles about Shopify development
Other Policies
- Privacy Policy – How we handle your data
- Terms of Service – Terms and conditions (coming soon)
Still Need Help?
Our support team is here to help you succeed. Don’t hesitate to reach out!
Contact Support
We typically respond within 24-48 hours
Monday – Friday, 9:00 AM – 6:00 PM EST