Privacy Policy

1. Introduction

Welcome to Anergy Academy (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Shopify applications, including but not limited to Collection Grid Carousel and any future apps we develop.

By installing and using our apps, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our applications.

2. Information We Collect

2.1 Information You Provide

When you install our Shopify apps, we may collect:

• Store Information: Your Shopify store name, URL, and basic store details
• Contact Information: Email address associated with your Shopify account
• Configuration Data: Settings and preferences you configure within our apps
• Support Communications: Information you provide when contacting our support team

2.2 Automatically Collected Information

Our apps may automatically collect:

• Usage Data: How you interact with our apps, features used, and frequency of use
• Technical Data: Device information, browser type, IP address, and operating system
• App Performance Data: Error logs, crash reports, and performance metrics
• Store Analytics: General statistics about your store’s use of our app features

2.3 Information We Do NOT Collect

We want to be clear about what we don’t collect:

• Customer payment information (credit cards, bank details)
• Customer passwords or sensitive authentication data
• Personal information about your store’s customers (unless necessary for app functionality and with proper consent)
• Unnecessary data beyond what’s required for app operation

3. How We Use Your Information

We use the collected information for the following purposes:

• App Functionality: To provide, maintain, and improve our app services
• Customer Support: To respond to your requests, questions, and provide technical support
• App Improvements: To analyze usage patterns and develop new features
• Communications: To send important updates about our apps, new features, and policy changes
• Security: To detect, prevent, and address technical issues, fraud, or security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Analytics: To understand how our apps are used and improve user experience

4. Data Sharing and Disclosure

4.1 We Share Information With:

• Shopify: As required by the Shopify platform to operate our apps
• Service Providers: Third-party vendors who assist with hosting, analytics, and support (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with proper notification)

4.2 We Do NOT:

• Sell your personal information to third parties
• Share your data with advertisers or marketing companies
• Use your customer data for our own marketing purposes
• Provide your information to competitors

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your information:

• Encryption: Data transmitted between your store and our servers is encrypted using SSL/TLS
• Access Controls: Limited access to personal data, restricted to authorized personnel only
• Secure Storage: Data stored on secure servers with regular security updates
• Monitoring: Continuous monitoring for security vulnerabilities and threats
• Compliance: Regular security audits and compliance with industry standards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our app services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain app performance and security

Upon App Uninstallation: When you uninstall our app, we will delete or anonymize your data within 30 days, except for data we’re required to retain by law or for legitimate business purposes (such as fraud prevention or legal compliance).

You can request immediate deletion of your data by contacting us at support@anergy.edu.pl.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing of your personal data in certain circumstances
• Restriction: Request restriction of processing under certain conditions
• Withdrawal of Consent: Withdraw consent where we rely on it for processing

To exercise these rights, please contact us at support@anergy.edu.pl. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our apps and website may use cookies and similar tracking technologies to enhance your experience:

Types of Cookies We Use:

• Essential Cookies: Required for app functionality and security
• Analytics Cookies: Help us understand how users interact with our apps
• Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Note that disabling cookies may affect app functionality.

9. Third-Party Services

Our apps may integrate with or link to third-party services:

Third-Party Services We Use:

• Shopify Platform: For app hosting and store integration
• Analytics Services: To understand app usage and performance
• Support Tools: For customer service and technical support
• Cloud Hosting: For secure data storage and processing

These third-party services have their own privacy policies. We encourage you to review their policies as we are not responsible for their privacy practices.

10. Children’s Privacy

Our apps are designed for use by Shopify merchants and are not intended for use by children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children.

If you believe we have inadvertently collected information from a child, please contact us immediately at support@anergy.edu.pl, and we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Compliance with applicable data protection frameworks
• Security measures to protect data during transfer

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How We Notify You of Changes:

• We will update the “Last Updated” date at the top of this policy
• For material changes, we will provide notice through email or in-app notification
• Continued use of our apps after changes constitutes acceptance of the updated policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

Additional Information for EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

We process your data based on:

• Contract Performance: To provide our app services
• Legitimate Interests: To improve our apps and prevent fraud
• Legal Compliance: To comply with legal obligations
• Consent: Where you have provided explicit consent

Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

Additional Information for California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of your personal information
• Right to opt-out of the sale of your personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at support@anergy.edu.pl.