Privacy Policy

Last updated: August 1, 2026

This Privacy Policy explains how Anergy Academy, Anergy Limited, and Panda Ocean Service (Canada) Company Limited collect, use, store, and share personal information in connection with our websites, training, consulting, AI automation, advertising, and related services.

1. Who We Are

Anergy Academy is operated by Anergy Limited. Selected AI advertising, advertising technology, automation, e-commerce consulting, international client services, and agency services may be provided by Panda Ocean Service (Canada) Company Limited.

The applicable service provider or contracting entity will normally be identified in the relevant quotation, invoice, service agreement, registration form, payment record, or other communication.

2. Websites and Communication Channels Covered

This Privacy Policy applies to information collected through websites, forms, email addresses, accounts, and services operated or authorized by us, including:

anergyacademy.com
anergy.edu.pl
pandaocean.com
Other domains or email addresses that clearly identify Anergy Academy, Anergy Limited, or Panda Ocean Service (Canada) Company Limited as the operator

Where we introduce an additional domain, website, landing page, or email address, the relevant operator will be identified on that website, form, agreement, invoice, or communication.

3. Information We May Collect

Depending on how you interact with us, we may collect:

Contact information: name, email address, telephone number, company name, job title, and country or region
Training information: course registrations, attendance records, assignments, feedback, and communications
Client and project information: business requirements, products, websites, advertising objectives, budgets, campaign information, and project files
Advertising information: advertiser account information, campaign settings, creatives, landing pages, reporting data, and authorization records
Billing information: invoices, payment status, transaction references, billing contact details, and tax-related information
Technical information: IP address, browser type, device information, cookies, website activity, and system logs
Communications: messages sent through email, forms, messaging applications, support channels, or meetings

We do not request your full payment-card number, card security code, banking password, or one-time authentication code through ordinary email or messaging channels.

4. How We Use Information

We may use personal information to:

Provide training, consulting, advertising, automation, and technical services
Set up and manage projects, campaigns, accounts, and client communications
Process registrations, quotations, invoices, payments, and service requests
Provide customer support and respond to enquiries
Improve our websites, courses, tools, workflows, and services
Prevent fraud, misuse, security incidents, and unauthorized access
Maintain business, accounting, compliance, and contractual records
Send service-related updates and, where permitted, relevant marketing communications

5. Advertising and Agency Services

Where Panda Ocean Service (Canada) Company Limited or Anergy Limited provides advertising or agency services, we may process information supplied by the client for campaign planning, account setup, creative development, media buying, reporting, optimization, and billing.

Clients are responsible for ensuring that the product information, claims, customer lists, website content, advertising materials, and other information they provide are lawful, accurate, and authorized for the intended use.

6. Sharing of Information

We may share information with:

Anergy Limited and Panda Ocean Service (Canada) Company Limited where necessary to deliver the relevant service
Authorized staff, trainers, contractors, and service providers
Hosting, email, CRM, analytics, payment, advertising, automation, cloud, and technical service providers
Advertising platforms and other platforms selected or authorized by the client
Professional advisers, accountants, auditors, insurers, or legal representatives
Government, regulatory, law-enforcement, or judicial authorities where legally required

We do not sell personal information as a standalone commercial product.

7. International Data Transfers

Our clients, users, service providers, and technology platforms may be located in different countries. Personal information may therefore be processed or stored outside your country or region.

Where appropriate, we use contractual, organizational, and technical measures intended to protect information transferred internationally.

8. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business and accounting records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

Retention periods may differ depending on the type of information, the service provided, contractual requirements, and applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

10. Cookies and Analytics

Our websites may use cookies and similar technologies for essential website operation, preferences, analytics, security, and performance. Third-party platforms embedded in or linked from our websites may also use their own cookies and tracking technologies.

You may manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

11. Your Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.

We may need to verify your identity before completing a request. Certain information may need to be retained where required by law, contract, accounting obligations, fraud prevention, or legitimate business purposes.

12. Children’s Information

Our professional services are not directed to children. Where a course or educational activity involves minors, information should be provided by or with the authorization of a parent, guardian, school, or other responsible organization where required.

13. Third-Party Platforms

Our services may interact with third-party platforms such as advertising platforms, payment providers, learning platforms, CRM systems, cloud services, e-commerce platforms, social networks, and communication tools.

Those platforms process information under their own terms and privacy policies. We are not responsible for the independent privacy practices of third-party platforms.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business structure, technology, or legal obligations. The updated date shown at the top of this page will indicate the latest version.

15. Contact Us

For questions or requests concerning this Privacy Policy, please contact:

Anergy Academy / Anergy Limited
Email: support@anergy.edu.pl

Panda Ocean Service (Canada) Company Limited
Email: [PANDA OCEAN PRIVACY OR BUSINESS EMAIL]